Safeguarding
Statement

Urban Group of Care Ltd

At Urban Group of Care Ltd, safeguarding is at the heart of everything we do. We are committed to protecting the safety, dignity, and wellbeing of all adults we support and have a zero-tolerance approach to abuse, neglect, or exploitation of any kind.

We believe everyone has the right to feel safe, respected, and valued. Our services are delivered in a way that promotes independence while ensuring appropriate protection for adults who may be at risk.

Our Commitment to Safeguarding

We are committed to:

  • Protecting adults from abuse, harm, and neglect
  • Promoting dignity, respect, and choice
  • Acting promptly on any safeguarding concerns
  • Working openly with families, professionals, and local authorities
  • Creating a culture where safeguarding is everyone’s responsibility

How We Keep People Safe

To ensure the highest standards of safety, we:

  • Recruit staff safely, including enhanced DBS checks
  • Provide regular safeguarding training to all staff
  • Follow clear safeguarding policies and procedures
  • Encourage open communication and reporting of concerns
  • Work closely with local safeguarding teams and professionals

Raising a Safeguarding Concern

If you are concerned about the safety or wellbeing of a person supported by Urban Group of Care, we encourage you to raise this as soon as possible.

You can contact us directly, and we will take all concerns seriously and respond appropriately.

Email: info@urbangroupofcare.com
Address: Suite 10, Capital House, 61 Amhurst Road, London, E8 1LL

If someone is in immediate danger, please contact emergency services by calling 999.