About Us
Registered with the Care Quality Commission (CQC)
Welcome to Urban Group of Care, a premier domiciliary service dedicated to providing high-quality care in the community and surrounding areas of East London and other parts of London. Registered with the Care Quality Commission (CQC), we specialise in delivering personalised care solutions to adults aged 18 and above. Our mission is to enhance the quality of life for our clients by offering compassionate, tailored services that promote independence and well-being in the comfort of their own homes.
At Urban Group of Care, our team is comprised of highly trained and experienced professionals who are passionate about making a positive difference in the lives of those we serve. We understand that every individual has unique needs and preferences, which is why we work closely with our clients and their families to create customised care plans that reflect their specific requirements and aspirations.
Mission Statement
"At Urban Group of Care, our mission is to empower adults aged 18 and above to live independently and with dignity in the comfort of their own homes. We provide high-quality, personalised domiciliary care that promotes well-being, supports daily living activities, and enhances the overall quality of life for our clients. Through compassionate care, skilled professionals, and innovative solutions, we strive to be a trusted partner in our clients’ journeys towards health, happiness, and independence."
Vision Statement
"Our vision is to be the leading provider of domiciliary care services in England, recognised for our commitment to excellence, innovation, and client-centered care. We envision a society where every adult, regardless of their circumstances, has access to the support they need to lead fulfilling lives. We aspire to create a community where our clients feel valued, respected, and empowered, and where our care sets the standard for quality in the industry."
Flexible Scheduling, we offer flexible scheduling to fit your lifestyle, whether you need daily, weekly, or monthly services. Satisfaction Guaranteed: We’re committed to providing the highest quality service. If you’re not satisfied, we’ll come back and make it right.
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Value Statement
- Compassion: We approach our clients with empathy and kindness, understanding their unique needs and circumstances. Our care is rooted in respect for their dignity and individuality.
- Integrity: We operate with transparency and honesty in all our interactions, building trust with our clients, families, and staff. Our practices adhere to the highest ethical standards.
- Empowerment: We believe in empowering our clients to take control of their lives. Our support encourages independence and self-determination, enabling them to make informed choices about their care.
- Quality: We are committed to providing exceptional care that meets the highest standards. Continuous training and development of our staff ensure that we remain at the forefront of best practices in the industry.
- Collaboration: We value teamwork and collaboration, both within our organisation and with families and other healthcare professionals. By working together, we can provide comprehensive support tailored to each client’s needs.
- Innovation: We embrace change and seek innovative solutions to enhance the care we provide. We utilise the latest technologies and methodologies to improve our services and outcomes for our clients.
- Inclusivity: We celebrate diversity and are committed to providing equitable care to all individuals, regardless of their background or circumstances. Our services are designed to be accessible and culturally sensitive.
We’ve combined a new kind of doctor’s experience that blends the highest level of health care with exceptional service.
CEO
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Dentist
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Address: Unit 128 ability house, 121 Brooker road waltham Abbey EN9 1JH
Email: info@urbangroupofcare.com
Phone: +44-2080499199
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